PRIVACY POLICY


HELLO & WELCOME!

Welcome to Verator (https://verator.io)! We value your trust and are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you agree to this Policy. Questions? Reach out to us anytime!

WHO'S IN CHARGE?

We are Verator, your data controller, based in Lithuania. You can contact us at:

Company name: UAB “Verator”
Registration number: 306092631
Registered address: Eišiškių Sodų 18-oji g. 11, LT-02194 Vilnius
Email: support@verator.io.

WHAT DATA WE COLLECT

Here’s the scoop on what we may collect:

Account Info: Logs, credentials, settings, etc.
Contact Info: Name, email, phone, address, etc.
ID Info: Date of birth, ID numbers and documents, other similar data.
Authentication Info: Usernames, passwords, MFA, biometrics, etc.
Company Info: Name of the company you represent, registration number, legal address, etc.
Technical Info: IP address, device type, browser info, other device related data.
Compliance Info: Any information necessary for our legal and regulatory compliance endeavors (including AML, CFT, KYC and other similar measures).
Orders & Transactions Info: Order history and transaction details.
Payment Info: Credit card and bank details, other related information.
Financial Data: Financial transactions info.
Communication & Support Info: Emails and communication records (including phone calls), customer support interactions, etc.
Surveillance Info: Video records where applicable.
Marketing Info: Preferences and program participation.

WHY WE NEED YOUR DATA

We use your data for:

Services: Delivering our services (Contractual necessity).
Accounts: Managing your user account (Contractual necessity).
Identity Checks: Verifying your identity (Legal obligation, legitimate interests).
Legal Stuff: Complying with laws (Legal obligation, public task).
Disputes: Handling claims and disputes (Legal obligation, legitimate interests).
Orders: Managing your orders (Contractual necessity, legitimate interests).
Transactions: Processing transactions (Contractual necessity, legitimate interests).
Support: Communicating with you (Contractual necessity).
Risk Management: Ensuring safety and efficiency (Legitimate interests, legitimate interests, contractual necessity).
Tech Support: Fixing technical issues (Contractual necessity, legitimate interests).
Security: Keeping everything secure (Legal obligation, legitimate interests).
Marketing: Sending you relevant info (Consent, legitimate interests).
Improvements: Making our services better (Legitimate interests).

HOW WE COLLECT DATA

We collect your data from:
You! When you sign up or make transactions.
Cookies: When you interact with our website.
Third Parties: Sometimes we get data from service providers or public sources.

WHO GETS YOUR DATA?

We don’t sell or rent your data. We share it with trusted partners for service provision or with authorities if legally required.

DATA YOU NEED TO GIVE US

Some info is necessary for using our services. This info will be marked accordingly at the time it is collected. Not providing it may limit your access to our services. Other info is optional and can be controlled through your account settings.

HOW LONG WE KEEP YOUR DATA

We keep your data as long as needed for the purposes outlined in this Policy or as required by law. If no longer needed, we securely delete or anonymize it.

KEEPING YOUR DATA SAFE

We have implemented various technical and organizational measures as well as appropriate security controls to keep your data safe and secure. Nevertheless, we encourage you to be proactive in securing your data as well, for example by following security best practices and remaining vigilant.

YOUR RIGHTS

You have rights to:

Access your data that we hold about you.
Correct data that is outdated or incorrect.
Delete your data.
Restrict certain processing activities.
Object to certain uses of data.
Get a copy of your data and transfer it to another company or controller.
Withdraw consent whenever our processing is based on it.

Contact us at support@verator.io to exercise these rights. We may need to verify your identity before complying with your request. Fulfilment of certain criteria may also be needed before the exercise of the rights is possible as they are not absolute and may depend on other circumstances.

TRANSFERRING DATA INTERNATIONALLY

Your data might be transferred outside the European Union (EU) and European Economic Area (EEA). We always ensure that it’s protected through legal safeguards like Standard Contractual Clauses (SCC).

AUTOMATED DECISIONS

We don’t use automated decisions with legal effects. We may use profiling to personalize your experience.

COMPLAINTS

Concerned about how we handle your data? Contact us at support@verator.io or lodge a complaint with the supervisory authority (Lithuanian State Data Protection Inspectorate).

POLICY CHANGES

We may update this Policy. Check our website for updates. Significant changes will be notified to you.

QUESTIONS?

Contact us at support@verator.io for more info.

Effective Date: 5 June 2024
Help Center

CAPTCHA <--><------>
<--><------>
Cancel